Having trouble choosing the perfect sling color? When deciding between our “Quick-Ship” colors you should know that if the color of the fabric chosen doesn’t work for your space, you have the ability to return the cushions to us and choose a second Quick Ship sling without any additional cost.
Here at Teak + Table we offer fast and free delivery to all our customers. With our free shipping option, all orders will be palletized, wrapped and shipped via freight directly to your home. Customers will be responsible for disposal of all packaging materials including the pallet which the furniture arrives on.
With our deluxe shipping service, when arriving at your home, our shipping team will unwrap the pallet and place the furniture boxes to the location of your choice at ground level. They will then dispose of all packaging materials including any shrink wrap, shipping tape and the pallet the furniture was shipped on. However, they will not unwrap or open anu furniture boxes to dispose of the cardboard.
Please note, when receiving your Teak + Table shipment, should items appear to be damaged or altered in any way you may refuse them from delivery. Upon refusal, please contact or customer service team at (912) 661-4300 and we will ship out replacements for any items refused.
Returns & Exchange Policy
As a family owned and operated business, we know when shopping online you may not always get things right on the first try. That’s why we offer free returns and exchanges with no hidden fees. Please follow the guidelines below when planning a return or exchange.
Step 1 – Contact our customer service center at (912) 661-4300 and notify us which items you would like to return or exchange.
Step 2 – Take photos of any and all items you would be returning to ensure there is no damage prior to shipping.
Step 3 – Place all items in its original packaging and prepare for shipment.
Step 4 – Place the necessary return labels, which our customer service team will provide, on the shipment.
Items eligible for a return or exchange must be shipped back to Teak + Table within 7 days of delivery. All items must be returned in the original condition and packaging received. We are unable to accept returns of merchandise that has been assemble, used or show any signs of wear to the outdoor elements. Once the items have been received a customer representative will contact you.
Grade A Teak
TEAK + TABLE provides some of the finest plantation grown A- Grade Teak from around the world. With its high oil content our A-Grade teak is adverse from splitting and breaking being able to withstand all climates, from ocean front homes subject to direct sun and the salty ocean air, to homes that experience severe winters and cold temperatures. Our teak combined with our mortise and tenon construction and stainless-steel hardware help ensure that with proper care our furniture will provide you and your family years of comfortability and enjoyment.
Our factory, located in Jepara, Indonesia, utilizes state of the art machinery to manufacture all our furniture. All joints are structurally constructed with a mortise and tenon system ensuring stability on all pieces. This coupled with our stainless-steel hardware and a thorough Quality Control process ensure our products will meet the standards of our customers and provide a high-quality durable product that will stand the test of time.
Kiln - Dried Timber
Every teak component that makes up your furniture is kiln dried to achieve the right moisture content for each piece. This ensures that the timber is impervious to changing climate conditions and suitable to be used outside during any season. Weather conditions will never make our furniture crack or warp.
Every piece is assembled by our master craftsmen during the QC process before its packaged and shipped. Each collection is made from the same mold year after year to guarantee consistent uniform products. Therefore, should you ever decide to add to your collection over time, you can be confident in knowing each piece will have the same look and quality you expect and deserve.
TEAK + TABLE provides some of the finest plantation grown teak from around the world. With its high oil content, our A-Grade teak is adverse from splitting and breaking being able to withstand all climates, from ocean front homes, subject to direct sun and the salty ocean air, to homes that experience severe winters and cold temperatures. Our teak combined with our mortise and tenon construction and stainless-steel hardware help ensure that with proper care our furniture will provide you and your family years of comfortability and enjoyment.
As for our resin wicker furniture, TEAK + TABLE provides High Density Polyethylene (HDPE) material for our resin wicker products along with a Powder Coated Aluminum frame.
All of our furniture provides a limited warranty based on the products purchased. Please refer to the chart below for further detail on the warranty available for the furniture you have purchased. Should you need further clarification on the warranties identified, please contact our customer service line at (912) 661-4300.
Five(5)-year warranty against any manufacturer or structural defects for all residential applications
Two(2)-year warranty against structural failure of frame for commercial applications
This warranty does not include checking (small cracks), teak oil secretions, and a lifting of the grain as the wood weathers outdoors.
Resin Wicker Furniture
Ten(10)-year warranty against any manufacturer or structural defects to the powder coated aluminum frame within the furniture on all residential applications. Four(4)-year warranty on all commercial applications.
Five(5)-year warranty against any manufacturer or structural defects to the Resin Wicker finish. This includes fading of the material and/or color of the resin finish on all residential applications. Two(2)-year warranty on all commercial applications.
Five(5)year warranty against fading of the fabric
Lifetime warranty on any manufacturing defects along with a lifetime warranty of the fill or foam of the cushion.
In the event a manufacturer defect has occurred, or if the foam/fill needs to replaced over time, please notify our customer service team at (912) 661-4300.
For local customers, simply bring in the cushion to your closest TEAK + TABLE store and we will have the necessary repairs done and returned to you.
For shipping or out of state customers, after you have notified our customer service team, please remove the cover from the foam/fill and mail it to the address below. We will then proceed to make the repair and mail the cover back to you.
TEAK + TABLE
1751 Signal Point Road – Suite 300
Charleston, SC 29412
Stainless Steel Hardware
Lifetime warranty on all our hardware. Should an issue occur please notify our customer service team at (912) 661-4300 and we will provide the necessary replacement piece.